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Terms of Service

Our Service Agreement

Effective Date: January 1, 2024

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Welcome to ProServe. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using ProServe's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

ProServe provides industrial electrical solutions, including but not limited to spare parts, maintenance services, electrical products, and retrofit solutions for medium and high voltage systems.

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information when requested
  • Use our services only for lawful purposes
  • Not interfere with or disrupt our services or servers
  • Respect intellectual property rights
  • Maintain the confidentiality of any account credentials

4. Service Availability

We strive to maintain continuous service availability, but we do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue services with or without notice.

5. Intellectual Property

All content, trademarks, and intellectual property on this website are owned by ProServe or our licensors. You may not reproduce, distribute, or create derivative works without explicit written permission.

6. Limitation of Liability

ProServe shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid for our services.

7. Indemnification

You agree to indemnify and hold ProServe harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Egypt, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

Contact Information

If you have any questions about these Terms, please contact us:

ProServe Industrial Solutions

Trivium Square, First Floor, Office 119

North 90 Street, New Cairo, Cairo

Email: info@proserve.com

Phone: 01146667674